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Turn Shelfware Into an Operating System

Your Tech Stack Is
Supposed to Work Harder
Than Your Staff

You bought Clio. You bought Lawmatics — or Go High Level, Smokeball, MyCase, or another platform. You're paying for it every month, and yet your staff is still doing everything manually, your dashboards don't exist, and your automations don't fire. The problem isn't the tools. It's the implementation.

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Law firm KPI dashboard — Clio and Lawmatics configuration
97%+
Collections rate at Bay Legal — driven by automated billing workflows in Clio
<5min
Speed-to-lead — powered by Lawmatics automation running 24 hours a day
4x
Faster billing cycle — from work completion to invoice sent, automated
25+
Remote staff operating inside a fully configured Clio environment at Bay Legal

The Problem

Expensive Shelfware

The most common thing law firm owners tell us: "We have Clio but it's not really set up properly." Or: "We tried Lawmatics but couldn't get it to work."

These are not bad tools. Clio is the market leader in practice management. Lawmatics is the most powerful legal CRM available. The problem is that both require significant, deliberate configuration to perform — and most firms never do that configuration correctly.

The result: firms pay $300–$600/month for software that does a fraction of what it's capable of, while staff spend hours doing manually what the system should be doing automatically.

The XPRTS assessment: When we audit a firm's Clio installation, the average firm is using less than 25% of the platform's capability. The average Lawmatics installation is worse — most pipelines have 3–4 stages when they need 8–10, and most automations are either disabled or misconfigured.

What We Build

A Connected Operating System

  • Clio Manage configuration — custom fields, matter templates, task sequences, billing workflows, document automation
  • Lawmatics configuration — intake pipeline, automation sequences, drip campaigns, scheduling, e-signatures
  • Go High Level, Smokeball, or other platforms — same structured approach applied to whatever system your firm runs on
  • Clio + Lawmatics integration — seamless data sync from lead conversion to matter creation, no double entry
  • Third-party integrations — Zapier or Make connecting your phone system, Google Workspace, QuickBooks, and more
  • Real-time KPI dashboards — revenue, accounts receivable, caseload, lead volume, conversion rates all visible in one place
  • AI-ready data architecture — structure your data so it can support emerging AI tools without a rebuild
  • Collections automation — invoice reminders, payment links, escalation sequences that drive the 97%+ rate
  • Team training — your staff learns to operate inside the system we build, not around it

Partnership Platforms

Primary Systems — Configured at Bay Legal Daily

Clio and Lawmatics are XPRTS's core platforms — the stack we run ourselves and know most deeply.

Other Systems We Consult

We Configure Whatever Your Firm Runs On

If your firm is already on a different platform — or considering one — XPRTS applies the same structured approach. Same operational principles, different software.

Go High Level (GHL)

CRM & Marketing

All-in-one CRM and marketing automation. Popular with firms that want more flexibility than Lawmatics or that run marketing-heavy intake. XPRTS configures GHL pipelines, automations, SMS/email sequences, and integrations.

Pipeline design · Automation · Intake workflows · Zapier integrations

Smokeball

Practice Management

Built around Microsoft Word and Outlook. Strong document automation for small firms in real estate, PI, and transactional work. XPRTS configures matter templates, billing workflows, and document assembly.

Matter templates · Billing · Document automation · Integrations

MyCase

Practice management + client portal

PracticePanther

Automation-friendly practice management

Docketwise

Immigration-specific case management

DecisionVault

Client data collection for estate planning

Gavel

Document automation and client intake

WealthCounsel

Estate planning document drafting

Clio Grow

Clio's native CRM — often underused

Lead Docket

Legal-specific lead tracking and intake

Filevine

PI and litigation project management

Actionstep

Configurable platform for mid-size firms

The Integration Layer

Everything Connects. Nothing Siloed.

Zapier / Make

Automation

The connective tissue between every tool in your stack. Phone systems, Google Workspace, Slack, QuickBooks, your practice management platform — all wired together without code.

Works across all platforms we support

QuickBooks

Accounting

Connected to your practice management platform for billing data sync, trust accounting reconciliation, and real-time P&L reporting from a single source of truth.

Financial visibility from one place

Common Questions

About Systems & Automation

Yes — and this is our most common scenario. Firms that have owned Clio for years without configuring it have the exact problem XPRTS solves. We audit your current installation, identify what's misconfigured or missing, and rebuild it correctly. The fact that you've been using Clio (even partially) means we don't have to start from zero with your data. The same applies to Go High Level, Smokeball, or any other platform — a partially-used system is fixable without starting over.
A standard systems engagement — full Clio + Lawmatics configuration, integrations, and dashboards — takes 6–8 weeks. Simpler engagements (Clio only, or an existing partial configuration that needs refinement) can be completed in 3–4 weeks. We give you a specific timeline in the proposal after the Strategy Review.
AI tools in the legal industry — intake assistants, drafting tools, analytics platforms — all require clean, structured data to function. Firms with poorly organized Clio data (inconsistent custom fields, missing matter types, unstructured documents) won't be able to use these tools effectively as they emerge. XPRTS configures your system so that the data is organized correctly from the start, making AI adoption straightforward when you're ready.
Yes. XPRTS works with Go High Level, Smokeball, MyCase, PracticePanther, Docketwise, Filevine, Actionstep, and more. Clio and Lawmatics are the platforms we know most deeply — we run them daily at Bay Legal — but the operational principles we apply work on any platform that supports automation. The Strategy Review assesses your current setup and tells you exactly what needs to change, regardless of which tool you're using. See all platforms we support →
The standard systems engagement includes a 30-day post-implementation review and a defined period of support for questions and adjustments. For firms that want ongoing systems management — automation audits, dashboard updates, new integration builds — that's covered under the Fractional Operations engagement.

Ready to Make Your Tech Stack Actually Work?

Request a free systems audit. We'll assess your current tech stack — Clio, Lawmatics, Go High Level, Smokeball, or whatever you're running — and show you exactly what's been misconfigured.