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Turn Shelfware Into an Operating System

Your Tech Stack Is
Supposed to Work Harder
Than Your Staff

You bought Clio. You bought Lawmatics. You're paying for both every month. And yet your staff is still doing everything manually, your dashboards don't exist, and your automations don't fire. The problem isn't the tools. It's the implementation.

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Law firm KPI dashboard — Clio and Lawmatics configuration
97%+
Collections rate at Bay Legal — driven by automated billing workflows in Clio
<5min
Speed-to-lead — powered by Lawmatics automation running 24 hours a day
4x
Faster billing cycle — from work completion to invoice sent, automated
25+
Remote staff operating inside a fully configured Clio environment at Bay Legal

The Problem

Expensive Shelfware

The most common thing law firm owners tell us: "We have Clio but it's not really set up properly." Or: "We tried Lawmatics but couldn't get it to work."

These are not bad tools. Clio is the market leader in practice management. Lawmatics is the most powerful legal CRM available. The problem is that both require significant, deliberate configuration to perform — and most firms never do that configuration correctly.

The result: firms pay $300–$600/month for software that does a fraction of what it's capable of, while staff spend hours doing manually what the system should be doing automatically.

The XPRTS assessment: When we audit a firm's Clio installation, the average firm is using less than 25% of the platform's capability. The average Lawmatics installation is worse — most pipelines have 3–4 stages when they need 8–10, and most automations are either disabled or misconfigured.

What We Build

A Connected Operating System

  • Full Clio Manage configuration — custom fields, matter templates, task sequences, billing workflows, document automation
  • Full Lawmatics configuration — intake pipeline, automation sequences, drip campaigns, scheduling, e-signatures
  • Clio + Lawmatics integration — seamless data sync from lead conversion to matter creation, no double entry
  • Third-party integrations — Zapier or Make connecting your phone system, Google Workspace, QuickBooks, and more
  • Real-time KPI dashboards — revenue, accounts receivable, caseload, lead volume, conversion rates all visible in one place
  • AI-ready data architecture — structure your data so it can support emerging AI tools without a rebuild
  • Collections automation — invoice reminders, payment links, escalation sequences that drive the 97%+ rate
  • Team training — your staff learns to operate inside the system we build, not around it

The Platform Stack

What XPRTS Configures and Why

Clio Manage

Practice Management

The operational backbone. Matters, documents, time, billing, and collections. XPRTS configures Clio the way Bay Legal runs it — not the way the tutorial says.

Proof: 97%+ collections at Bay Legal on our Clio config

Lawmatics

Intake & CRM

The intake and marketing engine. Pipeline, automation, attribution, drip campaigns. XPRTS builds the sub-5-minute speed-to-lead infrastructure proven at Bay Legal.

Proof: Sub-5-min speed-to-lead at Bay Legal

Zapier / Make

Integration Layer

The connective tissue. XPRTS uses Zapier and Make to connect every tool in your stack — phone systems, Google Workspace, Slack, QuickBooks, and more.

Everything connected, nothing siloed

QuickBooks

Accounting

Connected to Clio for billing data sync, trust accounting reconciliation, P&L and cash flow reporting. Financial visibility from a single source of truth.

Real-time financial reporting from Clio data

Common Questions

About Systems & Automation

Yes — and this is our most common scenario. Firms that have owned Clio for years without configuring it have the exact problem XPRTS solves. We audit your current installation, identify what's misconfigured or missing, and rebuild it correctly. The fact that you've been using Clio (even partially) means we don't have to start from zero with your data.
A standard systems engagement — full Clio + Lawmatics configuration, integrations, and dashboards — takes 4–6 weeks. Simpler engagements (Clio only, or an existing partial configuration that needs refinement) can be completed in 2–3 weeks. We give you a specific timeline in the proposal after the Strategy Review.
AI tools in the legal industry — intake assistants, drafting tools, analytics platforms — all require clean, structured data to function. Firms with poorly organized Clio data (inconsistent custom fields, missing matter types, unstructured documents) won't be able to use these tools effectively as they emerge. XPRTS configures your system so that the data is organized correctly from the start, making AI adoption straightforward when you're ready.
The standard systems engagement includes a 30-day post-implementation review and a defined period of support for questions and adjustments. For firms that want ongoing systems management — automation audits, dashboard updates, new integration builds — that's covered under the Fractional Operations engagement.

Ready to Make Your Tech Stack Actually Work?

Request a free systems audit. We'll show you exactly what Clio and Lawmatics are capable of — and what's been misconfigured.