XPRTS Inc. ("XPRTS," "we," "us," or "our") operates xprts.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
Information you provide directly: When you fill out a contact form, request a Strategy Review, or communicate with us, we collect your name, email address, phone number, firm name, and any other information you choose to provide.
Information collected automatically: When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, and pages visited. We use Cloudflare Analytics, which is privacy-first and does not use cookies or track individuals across websites.
Communications: If you contact us by email or phone, we retain those communications to provide services and improve our responses.
How We Use Your Information
- To respond to your inquiries and provide the services you request
- To schedule and conduct Strategy Reviews
- To send you information about XPRTS services that may be relevant to your firm
- To improve our website and services
- To comply with legal obligations
We do not sell your personal information to third parties. We do not share your information with third parties for their marketing purposes.
Legal Basis for Processing (GDPR)
For visitors from the European Economic Area, our legal basis for processing personal information is: your consent (where you have provided it), performance of a contract (when we are delivering services you have requested), and our legitimate interests (in operating and improving our business, where this doesn't override your privacy rights).
Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Contact and inquiry data is retained for up to 3 years from last contact. You may request deletion of your personal information at any time by contacting us at contact@xprts.com.
Cookies and Tracking
Our website uses Cloudflare Analytics, which does not use cookies and does not track individual users across websites or sessions. We do not use Google Analytics, Meta Pixel, or other behavioral tracking tools on our primary website. If we use any additional analytics tools, we will update this policy and provide appropriate consent mechanisms.
Third-Party Services
Our website is hosted on Cloudflare Pages. Contact forms may be processed through Formspree or a similar service. These services have their own privacy policies governing how they handle data. We use Google Fonts for typography, which may involve fonts being loaded from Google's servers.
Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to processing, and request data portability. To exercise these rights, contact us at contact@xprts.com.
California Privacy Rights (CCPA)
California residents have the right to know what personal information we collect, disclose, or sell; the right to request deletion; and the right to opt out of the sale of personal information. XPRTS does not sell personal information. To submit a request, contact us at contact@xprts.com or call (425) 620-8000.
Security
We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption on all pages, Cloudflare's security infrastructure, and access controls on our internal systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are directed at law firm owners and legal professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights:
XPRTS Inc.
667 Lytton Ave Suite 3
Palo Alto, CA 94301
contact@xprts.com
(425) 620-8000